POLICY
Thank you for entrusting me to style you lavishly.
Late arrival
please be on time for your appointment. I understand life happens, however, time is of the essence. please be respectful of other clients scheduled after you. it is my desire that each client receive the full experience and one-on-one time allotted. if you arrive 15 minutes late to your appointment, you will be charged a late fee of $25.
hair preparation
All new clients and clients that have not been seen in 3+ months are required to book the 'lavish first time experience.' All services include a shampoo and blow dry, however, your hair must be fully detangled upon arrival. hair that is freshly unbraided must be detangled. there will be a fee to detangle your hair if it is tangled and matted upon your arrival.
color appointments
All new color clients must book a color consultation prior to receiving color. this cannot be booked the same day as the wanted color service. it must be two separate appointments on two separate days.
weave services
Please be advised that any and all weave services (quick weaves and ponytails) must be booked on weekdays only between the hours of 9am-2pm. Again, weave services are not performed on saturdays.
no call/no show
it is our expectation that every client maintains their scheduled appointment date and time. please be advised that a no call/no show will be charged 100% of the appointment service price.
PAYMENT METHOD
- cash
- zelle
***there are absolutely no refunds***